Gift Card Terms & Conditions

  • Use of the Penticton Gift Card (“GC”) is subject to the following Terms and Conditions of Use.
  • The GC is redeemable by the GC holder as full or part payment for goods and services in Penticton stores, online at Penticton websites, and at the affiliated boutiques in Hong Kong SAR listed.
  • This GC cannot be used to purchase gift card or concession services operated at Penticton stores.
  • The user must RECORD the GC SERIAL NUMBER AND KEEP IT IN A SECRET AND SECURE PLACE.
  • The user must maintain secure possession of the GC and keep the PIN secret at all times. Penticton Pacific Company Limited is not responsible or liable for any losses the user may incur if the GC is used without their permission.
  • The GC is valid for twelve (12) months from the date of activation.
  • Any remaining GC balance will be cancelled upon the expiry date.
  • The user can check the balance and expiry date of the GC instore or by enquiry through hello@pentictonpacific.com. 
  • Privilege Program bonus points cannot be accrued when redeeming the GC in respect of the value of the GC but will be accrued in respect of the value of transaction net the value of the GC.
  • The GC may only be used for personal purchases and cannot be used for any commercial or promotional purpose unless authorised by Penticton in writing.
  • Any return or exchange of goods purchased with this GC will be subject to Penticton Refund and Exchange Policy which may be accessed at Frequently Asked Questions page.
  • Under the law of Hong Kong, intoxicating liquor must not be sold or supplied to a minor in the course of business.
  • Penticton Pacific Company Limited reserves the final rights of decision in case of dispute. In case of dispute, English version will prevail.